Privacy Policy

Privacy Policy

Last updated: 25-05

This Privacy Policy describes how TrySnatched (“the Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit our website, use our services, make a purchase (collectively, the “Services”), or otherwise interact with us in connection with the Website. In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we process.

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time — for example, to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the website, update the “Last updated” date, and take any legally required steps.

 

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data from various sources. The type of data we collect and use depends on how you interact with us. In addition to the purposes listed below, we may use your data to communicate with you, provide and improve our Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

 

Personal Data We Collect

Data You Provide Directly

This includes, but is not limited to:

  • Contact details such as name, address, phone number, and email address

  • Order details such as billing and shipping address, payment confirmation, and contact info

  • Account details such as username, password, and security questions

  • Customer support requests, including any information you submit via contact forms or messages

Some features may not be available if you do not provide the required personal data.


Usage Data (Automatically Collected)

We may automatically collect certain information about your interaction with the Services through cookies, pixels, and similar technologies, including:

  • Device type and operating system

  • Browser information

  • Network connection

  • IP address

  • Website interactions

 

Third-Party Data Sources

We may receive information from:

  • Service providers supporting our website and services

  • Payment processors for fulfilling orders and providing contractual services

  • Marketing and analytics partners when you visit our website, open our emails, or engage with our ads

All such data is processed in accordance with this policy. See also the section on third-party websites and links.

 

How We Use Your Data

  • To provide and deliver our products and services

  • For marketing and advertising purposes

  • For security and fraud prevention

  • To communicate with you and improve user experience

 

Cookies

Like many websites, we use cookies. Details can be found in your browser settings or in our separate Cookie Policy. Most browsers accept cookies by default, but you can modify your settings.

 

Disclosure of Personal Data

We may share personal data in specific cases, such as:

  • With service providers acting on our behalf

  • With business or advertising partners

  • With affiliated companies

  • With public authorities if legally required

We do not use or share sensitive data without your consent or for profiling purposes.

 

Third-Party Websites and Links

Our website may contain links to external websites. Their privacy practices apply when you access those sites — please read them carefully.

 

Children’s Data

Our services are not intended for children. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has submitted personal data, please contact us so we can delete it.


Data Security and Retention

We take reasonable measures to protect your data. The duration of data retention depends on operational and legal requirements, including account management and contract enforcement.

 

Your Rights

Depending on your location, you may have the following rights under UK data protection law:

  • Right to access

  • Right to erasure

  • Right to rectification

  • Right to object to processing or personalised advertising

  • Right to restrict processing

  • Right to withdraw consent

  • Right to file a complaint

You may exercise your rights by contacting us via the details below.

 

Complaints

If you have concerns about how we process your data, please contact us. If you are not satisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

International Users

If we transfer your data to another country, it will be done using legally recognised safeguards (e.g. Standard Contractual Clauses) where no adequacy decision exists.

 

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:


TrySnatched

Company Name: Rabienservices

Company Number: 76574709

VAT Number: NL003095203B94

Address: Deltapromenade 266, 2554GX The Hague, Zuid-Holland, Netherlands

Phone: +31612235396

Email: info@trysnatched.com

Opening Hours: Monday to Saturday: 09:00–18:00, Sunday: Closed

For inquiries, please visit our Contact Page